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FAQ

AI visibility, in plain English.

The questions law firm leaders actually ask about AI visibility, answered simply. What it is, how AI decides who to recommend, and what we do about it. No jargon, no follow-up required.

Start here
When someone asks ChatGPT "who's the best firm for this kind of matter," AI visibility is whether your name comes up. It is a word-of-mouth referral, except the one doing the referring is now the AI. The whole game is moving from invisible to recommended: being the answer the AI gives when a client asks who to call, not the firm it leaves out.
No. Google hands you ten blue links and lets you choose. AI hands you one answer and makes the choice for you. SEO fights to be on the list. This fights to be the answer. Different game, different rules, and the old tricks do not carry over.
It reads a huge slice of the internet ahead of time: your site, the legal directories, articles, anywhere you are written about, and forms an impression, the way a well-read person forms opinions from everything they have read. So when it describes your firm, it is repeating the reputation it absorbed, not looking you up fresh. If the internet describes you vaguely, the AI describes you vaguely.
No, and this is the most important point. It is a signal problem, not a quality problem. A firm can be excellent and still be dark, because the AI simply cannot yet read who you are or what you are known for. We are not making you better. We are making you legible.
They are different readers with different reading lists. ChatGPT, Perplexity, Claude, Google Gemini, and Microsoft Copilot pull from different sources and reach different conclusions, so you can be a star in one and invisible in another. We check across all of them. Measuring only ChatGPT would be like polling one voter and calling the election.
Those tools hand you one blended number, like "34% on ChatGPT," which feels precise and tells you almost nothing. A law firm is not one thing. It is the firm, its practice groups, and its individual attorneys, and no generic tool measures those bottom two layers at all. One smeared score hides where you are actually winning or losing. The real picture only appears when you read all three.
Picture a firm as a building. There is the whole firm (the building's reputation), the practice groups (the floors), and the individual attorneys (the people in the offices). AI increasingly names people, not just firms. It can rate you strongly on one floor and ignore another entirely, so you have to read all three to know where you truly stand. Stacking them together gives you the real answer.
Do not fight the global giants where they already own the answer. You will not win that in a year. The wedge is picking one specific niche the giants ignore, planting your flag there first, proving you can move, then expanding. The goal is not to beat the biggest firm in the market. It is to get named ahead of the boutique that owns your corner. Simplest version: the gap is the problem, the wedge is the winnable fight we pick to close it.
Because the scoreboard has to be honest. Beating a global giant on "best finance firm" in 90 days is not real. Being named alongside and ahead of the specialist who actually owns your niche is. We benchmark you against a target you can genuinely move in a quarter, then widen from there.
The audit is the X-ray. The work is the treatment, and it targets three fixable causes. First, make sure the AI can even reach and read your site, because right now it may not be able to. Second, give it proof it can quote: case results, testimonials, and clear answers you do not currently have. Third, get you into the sources it trusts, like the directories your competitors are in and you are not. You get a numbered build plan, not a diagnosis.
The data shows where you can win. Only you can confirm where you actually have the depth to back it up. We run a working session, we call it the Mirror, with your practice leaders to lock a one-line "known-for" statement against your real matters and ranked partners. The data sets the menu. You confirm the dish before we cook it.
People now ask AI instead of Google. AI gives one answer instead of a list. And right now that answer often is not you. We measure exactly where you are missing across every major AI, pick one niche you can actually win, and do the work to make you the answer. Invisible to recommended.
The sharper questions
We ask the AIs the real questions your clients ask, at scale: a fixed set of around 100 prompts across the major platforms, not one lucky query, and record how often you show up, how you are described, and who beats you. It is the difference between one person's opinion and a proper survey, and we re-run the exact same survey monthly to prove movement.
That is exactly why a single check is worthless and a pattern is everything. Ask once and it is an anecdote. Ask a hundred times and the averages hold steady. One coin flip tells you nothing. A thousand tells you whether the coin is fair. We measure the pattern, not the one-off.
Because your clients are already trusting it, imperfect or not. The train has left the station with or without you on it. And when the AI is blank or wrong about you, that is not a reason to ignore it. That is the exact problem we fix, by giving it clear, correct material so it stops guessing.
It is not a competitor to Chambers. Chambers is one of the sources the AI trusts most, and getting you properly listed there is part of our plan. PR shapes what people read. We make sure the machine actually notices it, connects it to the right practice, and repeats it back when it matters.
Same as being genuinely the best at something: it only stops being an edge if everyone does the hard work, and most will not. The firms that move now get years as the default answer before the field catches up. Early is the entire point, which is why starting from zero is an opportunity, not a problem.
The score is a proxy. The goal is being the name in the room when a client asks AI who to call. We track whether you are winning the specific, high-intent questions a buyer types right before they hire someone, the ones tied to your real practice areas, not vanity visibility.
Some AIs read the live web and shift within weeks. Others update slower, so the honest answer is that first citations come in a quarter, not days. That lag is a reason to start now, not later. The clock only runs once you begin.
The heavy lifting is ours and our production partner's. From the firm we need two things: partners' expertise where it cannot be delegated, meaning authoring and confirming real matters, and counsel's sign-off. We supply the engine and the labor. You supply the direction and the yes.
They are excellent at the old game: getting you onto Google's list. This is a different sport with different rules, and pointing SEO tactics at AI is like training for a marathon to win a swim meet. We do only this, all day, which is why it works.
No honest partner can promise the AI names you, and we will not. Your own bar rules limit what a law firm can claim anyway. What we promise is a measurable starting line, a monthly scoreboard against a realistic benchmark, and a plan built on the signals the models actually reward. You will see the movement, in numbers, every month.
Working with Selectio
Yes. Audit data is used only to produce your analysis. It is kept private, and it is never shared or used to benefit another firm. For large-firm engagements we provide a fuller confidentiality and data-handling statement on request.
A single new matter typically dwarfs a year of AEO in fees. If appearing on one AI shortlist wins you one engagement, the program has paid for itself many times over. See full pricing on the pricing page.

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Your free, live AI visibility check shows you exactly where you are named, and where you are invisible, across ChatGPT, Perplexity, Claude, Gemini, and Copilot.

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